Ofcom Changes Rules for 0800 number users

Ofcom announce some great news, from 2015 you’ll no longer be charged when making calls to 0800 and 0808 numbers on your mobile.

First announced in 2013, they have now confirmed when the change will come in to force.

Calls to 0800 numbers have always been free to call from landlines.

The end of these charges will come into force as part of a national overhaul of UK call charges.

From 1 July, all Freephone numbers which begin 0800 or 0808 will become free for consumers to call from all phones, whether mobile or landline.

Ofcom research shows that every year, callers in the UK spend a total of 250 million hours calling premium rate numbers.

Until now, callers to these numbers have not generally been told by the service provider how much they will be charged.

But under changes brought in as part of UK Calling, prices will be clearer on telephone bills, in marketing materials and in advertising.

Numbers (beginning 0800 and 0808) will become free for consumers to call from mobile phones, just as they generally are from landlines.

The same rules will apply to cloud voip providers who offer telephone systems running via the internet.

Learn more about the changes here: www.ofcom.org.uk

Author: Jonathan Lawton

With almost a decade’s experience of successfully, supporting, designing and delivering innovative web development projects worldwide I now focus on providing leadership to help customers shape business and technology strategy.

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