Business IT Support Contacts
We understand how important reliable IT support is to the success of any business, no matter how big or small and we take that responsibility very seriously.
We provide fast, no nonsense technical support for Servers, Desktop Computers, Laptops and Mobile Devices running both Windows and OSX and as long as technology continues to evolve, so will the solutions and services we provide to our clients.
Why Choose Us as your Technology Partner?
We resolve your technology related issues and free your time up to concentrate on the areas of your business that you know best.
Passion and Love
We are passionate about what we do, all clients are assigned a dedicated account manager who contacts clients on a regular basis to ensure things continue to run smoothly.
Strong Support Team
Something we continue to strive on, we do not outsource our IT services, we are always around to help and we are most of all, a very friendly and approachable bunch!
Some of our competitors fail to offer proactive system monitoring, resulting in downtime for their customers. Our system immediately alerts us about any issues that could result in hardware failure.
We provide your organisation with a complete information technology department. Say goodbye to your technical problems with our award winning IT support solutions.
Our support service is designed to help you grow, manage and protect the business you have worked so hard to build, leaving you to concentrate on what you do best.
Your account manager is here to ensure the smooth running of your IT infrastructure and the delivery of high quality IT support.
Our fully qualified support engineers are on hand to solve both your Apple and Microsoft technical issues.
We are certified Microsoft Partner, rewarded for our deep knowledge of Microsoft’s products and services.
Or smart control panel provides complete access and control; our monitoring platform is at the heart of everything we do.
Proactive and reactive, onsite visits by our highly qualified engineers are a key part of the service we provide to our clients.
Service Level Agreement
We offer guaranteed response times to ensure you are back up and running as soon as possible.
We take care of your migration so you can do what you do best.
Let us take the stress out of switching IT support provider, We provide you with a detailed migration plan that suits your busy schedule and works around your day to day operations.
We aim to provide an excellent service to our customers at all times.
I have been using Hixon Group for my IT support for over six months now and I’m very impressed by their commitment to clients.Bev Knight
I have been very pleased with his work on my own website and would highly recommend Hixon Groupand the team to my own customers.Gary Spence