IT Support Contracts

Are you tired of huge bills and poor service from your current IT support provider?

We understand how important reliable IT support is to the success of any business, no matter how big or small and we take that responsibility very seriously.

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Fixed Price IT Support Contracts

We provide your business with the knowledge and expertise required to meet your business goals.

Offering no nonsense technical support for Servers, Desktop Computers, Laptops and Mobile Devices running both Windows and OSX and as long as technology continues to evolve, so will the solutions and services we provide to our clients.

Outsourcing the management of your IT services provides your business with the knowledge and experience required to meet the demands of the modern workplace.

We are an award winning IT support and cloud computing services provider established in 2010 in Stoke on Trent
IT Support

IT Support

Imagine having your own IT support team, proactively monitoring your critical IT systems.

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IT Security Solutions

IT Security

Protect your business critical data against advanced viruses, malware and cyber threats.

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Strategy & Advice

Strategy & Advice

Improve business performance and productivity by developing effective system processes.

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Support Services

We provide your organisation with a complete information technology department. Say goodbye to your technical problems with our award winning IT support solutions.

Our support service is designed to help you grow, manage and protect the business you have worked so hard to build, leaving you to concentrate on what you do best.

Account Management

Your account manager is here to ensure the smooth running of your IT infrastructure and the delivery of high quality IT support.

Helpdesk Support

Our fully qualified support engineers are on hand to solve both your Apple and Microsoft technical issues.

Microsoft Partner

We are certified Microsoft Partner, rewarded for our deep knowledge of Microsoft’s products and services.

Managed Monitoring

Or smart control panel provides complete access and control; our monitoring platform is at the heart of everything we do.

Onsite Support

Proactive and reactive, onsite visits by our highly qualified engineers are a key part of the service we provide to our clients.

Service Level Agreement

We offer guaranteed response times to ensure you are back up and running as soon as possible.

Why Choose Us as your Technology Partner?

We resolve your technology related issues and free your time up to concentrate on the areas of your business that you know best.

Passion and Love

We are passionate about what we do, all clients are assigned a dedicated account manager who contacts clients on a regular basis to ensure things continue to run smoothly.

Strong Support Team

Something we continue to strive on, we do not outsource our IT services, we are always around to help and we are most of all, a very friendly and approachable bunch!

Proactive Monitoring

Some of our competitors fail to offer proactive system monitoring, resulting in downtime for their customers. Our systems alerts us about any issues that could result in hardware failure.

We make switching IT support providers really easy, allowing you to concentrate on running your business.

We take care of your migration so you can do what you do best.

Let us take the stress out of switching IT support provider, We provide you with a detailed migration plan that suits your busy schedule and works around your day to day operations.

Are you ready to take action and stop IT problems wasting your valuable time and money?

Contact us

We are an award winning IT support and cloud computing services provider established in 2010 in Stoke on Trent

Customer Stories

We Could Talk All Day, But Nobody Says It Better Than Our Customers.

The key to our success is taking the time to really get to know you and your business, working as part of your own team to deliver a dependable, flexible infrastructure that grows with you.

Our team of technology specialists deliver, manage and support the technology infrastructure and services your business needs to meet your goals.

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We were able to quickly and effectively outsource all our requirements for this business critical project. We continue to work with Hixon and have no hesitation in recommending them.

Rob Crossland – Totally Delicious

The biggest difference is the continued innovation and forward thinking, I think that's really important for any business that wants to use technology to improve performance and efficiency.

Vanessa Fuller – Premier Tax

With a can do approach, and the highest level of professionalism, the team always ensure maintenance & system upgrades are done with very little or no interruption to the business.

Chris Taylor – GT Access