Technical Support Services
We provide your organisation with a complete information technology department.
Say goodbye to your technical problems with our award winning IT support solutions.
Our technical support service is designed to help you grow, manage and protect the business you have worked so hard to build, leaving you to concentrate on what you do best.
We take care of your migration so you can do what you do best. Let us take the stress out of switching IT support provider, We provide you with a detailed migration plan that suits your busy schedule and works around your day to day operations.
Need Help or Advice?
Our award winning IT specialists are on hand between 9am and 5pm Monday to Friday to answer any questions about the products and services we provide.
The Hixon Group:
Unit 3, Carlton House,
Registry Street,
Stoke on Trent,
ST4 1JP
Telephone: 01782 365124
Email: support@vostro.co.uk
Want to talk! Call 01782 365124
Why Choose Us as your Technical Support Partner?
We resolve your technical related issues and free your time up to concentrate on the areas of your business that you know best.
Technical Support Contracts
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PAYG Technical Support
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Helpdesk Support
Our qualified support engineers are on hand to solve both your Apple and Microsoft technical issues.
Microsoft Partner
We are certified Microsoft Partner, rewarded for our deep knowledge of Microsoft’s products and services.
Service Level Agreement
We offer guaranteed response times to ensure you are back up and running as soon as possible.
Onsite Support
Proactive and reactive, onsite visits by our highly qualified engineers are a key part of the service we provide to our clients.
Managed Monitoring
Or smart control panel provides complete access and control; our monitoring platform is at the heart of everything we do.
Account Management
Your account manager is here to ensure the smooth running of your IT infrastructure and the delivery of high quality IT support.
Want to talk! Call 01782 365124
Why Choose Us as your Technical Support Partner?
We resolve your technical related issues and free your time up to concentrate on the areas of your business that you know best.
Passion and Love
We are passionate about what we do, all clients are assigned a dedicated account manager who contacts clients on a regular basis to ensure things continue to run smoothly.
Strong Support Team
Something we continue to strive on, we do not outsource our IT services, we are always around to help and we are most of all, a very friendly and approachable bunch!
Proactive Monitoring
Some of our competitors fail to offer proactive system monitoring, resulting in downtime for their customers. Our system immediately alerts us about any issues that could result in hardware failure.