IT Support

Providing the technical expertise you need to empower your business.

We provide fast, no nonsense technical support for servers, computers, and mobile devices running both Windows and Apple OSX.

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Concentrate on running your business instead of wasting time resolving technical issues.

We understand the modern challenges businesses face and provide a wide range of business IT support services that are designed to help business owners to grow, manage, and protect the business they have worked so hard to build.

Imagine having your own fully qualified IT department at a fraction of the cost, proactively monitoring and preventing system issues before they impact your business.

Fixed Price IT Support Plans

Proactive monitoring and support without any nasty billing surprises at the end of the month.
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AD-Hoc Support

No contract, no problem. Our team of specialists will have your IT systems back online in no time. 
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Managed Services

We handle the management of your technology systems, allowing you to focus on what you do best, running your business.
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Workplace Solutions

From Office 365 to Windows 10 and Enterprise Security to Network Management, we help you to transform your business.
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Cyber Security

Offering an extensive suite of cyber security solutions, we’ll help to protect your business from cyber criminals.
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Strategy & Advice

Strategic technology advice whenever you need it, we ensure your IT systems are aligned with your business needs.
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Need help or advice choosing the right solution for your business needs? Call us: 01782 365124

Speak to a Technical Support Specialist

01782 365124

Please Note: Your personal data will never be passed to 3rd parties without written consent and will only be used in accordance with our privacy policy.

Why choose us as your IT support provider?

Concentrate on what you do best, running your business.

Fixed Price Support Plans

Our support plans provide your organisation with a complete IT department without any hidden costs.

Ad-Hoc IT Support

We provide fast, no nonsense ad-hoc IT support for Servers, Desktop, Laptops and Mobile Devices.

PC / Laptop Repairs

Our qualified support engineers are on hand to solve both your Apple and Microsoft hardware issues.

Onsite Support

Proactive and reactive, onsite visits by our fully qualified engineers are a key part of the service we provide.

Proactive Monitoring

Proactive monitoring ensures system issues are resolved before they impact your business.
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Service Level Agreement

We offer guaranteed response times to ensure you are back up and running as soon as possible.
Need help or advice choosing the right plan to suit your business needs?
Call us on 01782 365124

Compare Business IT Support Plans

We offer a wide range of support plans designed to meet the needs of the modern business.

Business Basics

£9.99 per device / per month

Excludes VAT at current rate.

Designed for startups with basic IT system requirements, includes complete antivirus and anti malware protection.

+ View All Features
  • Proactive System Maintenance
  • Automated Software Updates
  • Antivirus and Malware Protection
  • Fully Qualified Engineers

Business Essentials

£19.99 per device / per month

Excludes VAT at current rate.

Designed for small businesses that require enterprise-class remote support with antivirus and anti malware protection.

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  • Guaranteed SLA
  • Monthly Audits & Reports
  • Unlimited Remote Support.
  • Proactive System Maintenance
  • Automated Software Updates
  • Antivirus and Malware Protection
  • Fully Qualified Engineers

Business Premium

£39.99 per device / per month

Excludes VAT at current rate.

Designed for businesses that need complete peace of mind, knowing that the IT system is fully supported and managed.

+ View All Features
  • Unlimited Onsite Support
  • Quarterly Review Meeting
  • Dedicated Account Manager
  • Proactive System Maintenance
  • Automated Software Updates
  • Antivirus and Malware Protection
  • Fully Qualified Engineers
  • Guaranteed SLA
  • Monthly Audits & Reports
  • Unlimited Remote Support
Unsure which plan is right for your business, or would you like to know more? Call us on 01782 365124.

Frequently Asked Questions.

Looking for more information about our IT Support plans?

What IT support services do you offer?
We understand how important reliable IT support is to the success of any business, no matter how big or small and we take that responsibility very seriously.
We achieve this by providing fast, no nonsense technical support for Servers, Desktop Computers, Laptops and Mobile Devices running both Windows and Apple Mac and as long as technology continues to evolve, so will the solutions and services we provide to our clients.
We offer a wide range of business IT support solutions including: IT Support Contacts and Pay As You Go IT Support.
What areas do you provide IT Support?
We are based in Stoke on Trent in Staffordshire but provide IT Support to clients throughout the West Midlands.
I don't want a support contract, can you help?
No contract? No problem! Take a look at the Pay as You Go IT Support Services we offer.
How can I get Help?
If you are an existing client the fastest way to get help is via the Hixon Group Client Support Desk.
If you need help finding the right solution or would like to discuss your options please contact us.
Still have unanswered questions? Our team can help with that, Call us on 01782 365124.

Customer Stories

See how our customers took their business productivity to the next level.

Richard Vaughan

Staffordshire

“ We didn’t need to look at any other solution. We know that with an IT support plan from Hixon and Microsoft Office 365, we can easily set up additional shared sites and get right to work.

The increased organisation and efficiency internally will only help us better serve our clients. “

Source: LinkedIn
Bev Knight

Stoke-on-Trent

“ I have been using Hixon Group for IT support and Microsoft Office 365 for over two years now and have been consistently impressed by the commitment to clients.

They ensure any problem is resolved as quickly as possible and works to make sure it does not occur again.“

Source: TrustPilot
It’s all right here – whatever your business requirements. Get the exact combination of technology, services and support for managing all aspects of your business technology.