IT Support in Cheshire
Are you looking for a reliable, business IT support provider in South Cheshire?
We provide reliable, secure, proactive IT support for businesses located in Crewe, Nantwich, Sandbach, Alsager, Congleton, and across South Cheshire.
Imagine having a dedicated and highly skilled IT support team at a fraction of the cost, diligently monitoring and preventing IT issues before they disrupt your operations.
Are you ready to take action to prevent complex IT issues that waste your valuable time and money?
Proactive IT Support
Are you frustrated with constant IT issues that hold your business back?
Running a small or midsize business in Cheshire comes with enough headaches and challenges, your IT systems shouldn’t be one of them.
Our team don’t just fix IT issues, we work proactively to help prevent them, reducing your risk, and driving your business productivity.
” Our current IT support provider takes too long to respond. “
We understand downtime costs money. Our #1 priority is providing fast, reliable support with guaranteed response times.
” We’re worried about becoming a victim of a cyber attack. “
We provide the knowledge, expertise and training you need to stay ahead of the cyber criminals and improve compliance.
” Our IT costs are unpredictable and always seem to be going up.”
We offer transparent, fixed-cost IT support packages, tailored to your unique needs, so you can plan ahead with confidence.
” Our IT systems are outdated, and we lack any form of IT strategy. “
We provide the strategic IT guidance and proactive support to ensure your business stays on track to meet your goals.
Business IT Specialists
Our team of IT specialists based in South Cheshire are here to help you succeed.
We simplify your technology management and ensure its protection, allowing you to focus on running your business without disruption.
Technology Support
Struggling with a variety of different operating systems ?
No problem! If you’re in need of dependable IT support in South Cheshire, don’t hesitate to contact our team today.
Regardless of whether your end-user devices or servers operate on Windows, Apple, Linux, or Chrome OS, we have the expertise to help you resolve your information technology issues.
“Hixon Group have been our trusted IT Service provider since 2011. They are very prompt, consistent and reliable and I would highly recommend their services.”
Julie Mirowski | Director | Rydale Roofing
Frequently Asked Questions
Looking for more information about our IT Support services?
Here are some frequently asked questions:
What are the benefits of outsourced IT support?
Outsourced IT support offers several benefits, such as optimising technology usage, enhancing productivity, and safeguarding critical data and systems.
How easy is it to switch IT service provider?
Switching IT providers can range from easy to difficult, depending on your current provider. However, rest assured that we specialise in handling the entire transition.
As a result, we ensure a smooth and hassle-free experience for you and your business. Moreover, with over a decades experience in the industry, we guarantee a successful migration.
What types of issues or incidents are typically covered?
As your IT support provider, we offer comprehensive coverage for a wide range of technical issues and incidents through our support subscription.
Additionally, we diligently address various technical challenges, aiming to ensure smooth system operations. By doing so, we enable you to focus on your core business objectives.
I don't want a support contract, can you help?
Absolutely! No contract? No problem! We offer pay-as-you-go services billed on a fixed hourly rate for businesses that prefer a reactive approach to IT support in Stoke on Trent. Feel free to contact us for more information.
I'm an existing user, how can I get help?
If you are an existing client, rest assured that we have a solution for you.
The fastest way to get help is via the Hixon Group – Help Centre. Additionally, feel free to contact us if you need assistance in finding the right solution or discussing your options.
What are the typical response and resolution times?
As your dedicated IT support provider, we fully comprehend the significance of timely assistance in resolving your technical issues.
Consequently, we make every effort to provide efficient and prompt support to minimise any disruption to your operations. Moreover, we prioritise support requests based on urgency and strive to respond within four hours or less.
However, please keep in mind that response and resolution times may vary depending on the specific circumstances of each request. For urgent matters, we recommend contacting our support team directly.