Managed IT Services
We provide your business with the knowledge and experience required to achieve your goals.
Our dedicated team are passionate about innovative technology and our customers success.
Outsourcing the management of your IT services provides your business with the knowledge and experience required to meet the demands of the modern workplace.
We work as part of your team to deliver a dependable solution that grows with your business, allowing you to concentrate on the areas of your business that you know best.
IT Support
Empowering your business with expert IT support services
Our IT support services are tailored to meet your business’s unique technological needs.
IT Security
Protecting your business with IT security services
Our comprehensive solutions are designed to fortify your defenses and mitigate risks.
IT Consultancy
Enhance your business with IT consultancy
Our seasoned consultants collaborate closely with you to understand your goals, challenges, and aspirations.
Why Choose Us
Streamline business operations with managed services, focus on growth not IT troubles.
Proven Expertise
With over a decade of experience in the IT industry, we bring a wealth of knowledge and expertise to the table, ensuring that your IT needs are met with precision.
Proactive Approach
Our team employs advanced monitoring tools to detect and resolve issues before they impact your operations, keeping your systems running smoothly.
Customised Solutions
We understand that every business is unique. That’s why our solutions are tailor-made to align with your specific goals, challenges, and budget.
Long-Term Relationships
We’re committed to building lasting relationships; many of our clients have been with us for years, a testament to the trust & value we bring to their businesses.
Strategic Partnerships
We’ve developed strong partnerships with industry-leading technology providers, giving you access to cutting-edge solutions to drive innovation within your business.
“With a can do approach, and the highest level of professionalism, he always finds a way to improve and upgrade the systems with very little or no interruption to the business.”
Chris Taylor | Director | GT Access
Frequently Asked Questions
Looking for more information about our managed services?
What do Hixon Group’s Managed Services include?
It means full-spectrum IT management: proactive network monitoring, cybersecurity, cloud management, help desk support and data recovery, all ensuring your systems run flawlessly.
Can managed services be tailored to my business?
Yes. We craft custom packages aligned to your unique goals, technical environment and budget.
Why switch to Managed Services?
You gain proactive IT reliability, avoid disruptive downtime, convert IT from a cost centre to a growth enabler, and scale support as you grow, all under predictable subscription pricing.
What’s the onboarding process like?
We start with a detailed technology audit, then map your systems, onboard your team to our support workflows, and align the service for seamless integration.
How is pricing structured?
Flexible: choose from transparent subscription models or one-off project fees, whichever suits your needs.
How does Managed Services improve efficiency?
By eliminating reactive firefighting, streamlining maintenance, and aligning IT with your operational goals. You reclaim time and reliability.
Can you support industry-specific compliance?
Yes. We embed security and compliance into your infrastructure to meet regulatory standards, without disrupting your operations.
What’s your industry experience?
Over a decade of delivering solutions across sectors, cybersecurity, cloud, IT support, to businesses like yours.
Can you integrate with my existing IT infrastructure?
Absolutely. We seamlessly integrate with your current stack to enhance, not replace, your investments.
Is support ongoing once I’m onboarded?
Yes, support backed by proactive maintenance, tools and a consistent team. No surprises, just reliability.